SUPPORT &
CONTACT RAHTAAK

FAQs

Rahtaak connects senders with travelers heading to the same destination for secure and seamless package deliveries.

Senders post their delivery needs or directly message travelers who post their trips, making collaboration easy and reliable.

Use the app to browse posted trips or delivery requests. Chat directly to finalize details.

Rahtaak promotes trust by connecting users and enabling direct communication to arrange package handoffs safely.

To delete your account and info, you can do that in the app in the settings tab by clicking on your profile, or request it from the form below

What if I have questions or issues?

If you have questions or face any issues, you can use the Feedback section in the app to reach out to us directly or email us at info@rahtaak.com.
or use the form below to ask our support team.

Our team will respond within 2–4 business days.

If you have questions or face any issues, you can use the Feedback section in the app to reach out to us directly or email us at info@rahtaak.com.

    About Rahtaak

    Rahtaak is a peer-to-peer platform that connects senders with travelers to make package delivery simple, reliable, and personal. By leveraging the journeys people are already taking, Rahtaak creates a unique way for communities to help each other send and receive items safely. Whether it’s a small gift for a loved one or an important item that needs to reach its destination, Rahtaak brings people together to share their journeys and make meaningful connections, one package at a time.

    Where peer-to-peer shipping is made easy.

    Rahtaak brings senders and travelers together, turning everyday journeys into simple, reliable deliveries. With every connection, we make shipping personal, and effortlessly convenient.

    Privacy Policy

    Effective Date: October 2024

    At Rahtaak, we value your privacy and are committed to protecting your information. This Privacy Policy explains how we collect, use, and secure your data when you use our app.

    1. Information We Collect

    We may collect:

    • Personal Information: Such as your name, email address, and contact details when you create an account.
    • App Usage Data: Details about how you interact with the app to improve functionality and user experience.
    • Communication Data: Information exchanged via the in-app chat feature for delivery arrangements.

    2. How We Use Your Information

    Your data helps us:

    • Facilitate connections between senders and travelers.
    • Improve our services and address user feedback.
    • Respond to inquiries and provide user support.

    3. Sharing of Information

    We do not sell your personal information. However, we may share data:

    • To comply with legal requirements.
    • To support app functionality (e.g., enabling communication between users).

    4. Data Security

    We implement industry-standard measures to secure your information. However, no system is completely secure,
    so we recommend using strong passwords and safeguarding your account.

    5. Your Rights

    You have the right to:

    • Access or update your personal information in the app.
    • Request data deletion by contacting us at info@rahtaak.com.

    6. Contact Us

    If you have questions about this Privacy Policy, please contact us at:
    info@rahtaak.com